Last updated: 27 April 2026
These terms govern your use of the PullOrKeep app and any related services we operate. By using the app you accept these terms. If you do not accept them, do not use the app.
We have kept this short and direct. The Privacy Policy is a separate document at pullorkeep.com/privacy.
PullOrKeep is operated by Evolution Trading Technologies Pty Ltd (ACN 696 687 564), an Australian proprietary limited company. You can reach us at support@pullorkeep.com.
PullOrKeep helps you identify plants, decide whether to pull or keep them, and track care over time. We use computer vision and AI to do this. The result is guidance only. We cannot guarantee that any identification or recommendation is correct. See the disclaimer in section 7.
You can use PullOrKeep anonymously or sign in with Apple. Signing in lets your garden and history follow you across devices and reinstalls. You are responsible for keeping your Apple ID secure. We rely on Apple to authenticate you.
The free tier includes 3 lifetime scans. After that you need PullOrKeep Premium to continue scanning and to access photo check-ins.
PullOrKeep Premium is a yearly auto-renewing subscription billed by Apple at $24.99 per year, or the equivalent in your local currency. Renewal happens automatically unless you cancel at least 24 hours before the current period ends.
You can cancel any time from your iPhone's Settings > Apple ID > Subscriptions. Cancellation stops future billing. We do not refund the current period except where required by law.
Apple processes payments and handles refunds. Refund requests go through reportaproblem.apple.com.
You keep ownership of the photos you submit and the data we generate about your garden. You grant us a non-exclusive, worldwide, royalty-free licence to process that content solely for the purpose of operating PullOrKeep. That includes sending photos to our AI image-analysis service for identification, and storing the result in your account. We do not use your photos for advertising or for training third-party AI models.
You can delete individual scans, individual plants or your whole account at any time. See the Privacy Policy for retention periods.
PullOrKeep gives general gardening guidance. It is not a substitute for professional horticultural, agricultural, veterinary or medical advice.
We do our best to identify plants accurately and to suggest sensible treatments. We cannot guarantee that any identification or recommendation is correct. Plants vary, conditions vary, and the model is not perfect. Always read the label of any product you apply to your garden, follow local regulations, and use your own judgement. This applies in particular around pets, children and edible plants.
To the maximum extent allowed by law, the service is provided "as is" and we disclaim any implied warranties of merchantability, fitness for a particular purpose or non-infringement.
To the maximum extent allowed by law, our liability for any claim arising out of your use of the app is limited to the amount you have paid us for PullOrKeep Premium in the 12 months immediately before the claim. We are not liable for indirect, consequential or special damages, or for damage to plants, gardens, animals or property arising out of how you act on guidance from the app.
Nothing in these terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.
You may stop using PullOrKeep at any time. We may suspend or terminate your access if you breach these terms, or if continued operation is not viable. If we terminate without cause we will refund any prepaid Premium time on a pro-rata basis through Apple.
We may update these terms from time to time. If a change is material we will notify you in the app and give you a chance to review before it takes effect. Continuing to use the app after a change means you accept the updated terms.
These terms are governed by the laws of the State of Queensland, Australia. Disputes will be heard in the courts of Queensland. You may also bring a claim in your local courts where mandatory consumer law allows.